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5) What should I do if the password of my account has been changed by someone ?


5) What should I do if the password of my account has been changed by someone ?

Please use an anti-virus software to check your computer first, make sure that your computer is not infected with a Trojan virus. Then you can retrieve and change your password by security email or security questions. If you need to change your security email address, you can provide us with specific and correct personal information or account information, thus we will help you to change your security email address.